Ryan Balara

[Address redacted]

[Phone redacted]



To install, configure, administer, and integrate various systems in a diverse environment while creating and modifying applications and scripts.


Technical  Skills


  • HTML 4/5, XHTML, JavaScript, AJAX
  • Java (including J2EE), JSP, C#.NET, VB.NET, ASP.NET, PERL, ASP, PHP C++, Visual Basic, COBOL, MASM (limited), QBasic/BASICA ColdFusion MX, Bash, Windows Script, Powershell, AutoIt 3
  • Eclipse, Visual Studio 2005/2008/2010, Visual Basic 4.0 – 6.0, Visual C++ 6.0, C++ Builder, Borland Turbo C++
  • OLE DB, ODBC, ADO.NET, Data Access Objects
  • Secure Single Sign-On (SSO) practices and implementations, including CAS and HMAC methodologies.

Systems Administration:

  • Computer and Network Security: Attack surface identification, vulnerability scanning, patch management, and resolving security issues as necessary.
  • Disaster recovery and backup practices. Symantec Backup Exec
  • Switching networks, routing, gateways, DNS, DHCP, VLANs
  • VoIP basics using a Cisco phone system with Cisco Call Manager
  • Microsoft Exchange administration with mobile push services (i.e. BES).
  • Virtualization via VMware ESX/ESXi/vSphere
  • IIS 6/7/7.5, and Apache 1.x/2.x
  • SQL Server 2000/2005/2008, MySQL, MS Access, DB2
  • Active Directory administration and Group Policies (GPOs and GPPs)
  • Interfacing with Microsoft Active Directory and LDAP services.
  • Administration of Kofax solution with SharePoint integration
  • Remote access to systems via RDP, VNC, and reverse connection software
  • System diagnostics, troubleshooting, repair, and optimization
  • Power management and best use practices with UPS
  • SAN/DAS/NAS storage technologies utilizing iSCSI and SAS connections.
  • Windows Server 2000 – 2008, Windows 3.1 – Windows 7, Linux (SuSE, Fedora/Redhat, Mandrake, Debian, Gentoo), OS/400 (limited)
  • Door access technologies
  • CCTV and IP camera systems and NVRs.

Productivity Software:

  • Microsoft Office 97 – 2010: Word, Excel, PowerPoint, Publisher, Access, Outlook
  • WordPerfect 5 – 12, Lotus 3.1 – ME, Thunderbird, Eudora
  • Adobe Photoshop and GIMP
  • FrontPage, Dreamweaver CS3, Visual Studio, SharePoint Designer 2007/2010

Professional Experience

Misericordia University, Dallas, PA                                                                                     Aug 2007 – Present

Systems Programmer Analyst

  • Install, configure, maintain, and provide support for Windows and Linux servers. Anticipate users’ needs as appropriate. Resolve issues promptly and effectively.
  • Perform scripting, and create standalone and web applications on various platforms.
  • Support and administer Microsoft Exchange, VMware ESX/ESXi hosts with and without vCenter, Active Directory, Luminis and myCampus portal system, various IIS and Apache servers, various SQL servers, and SharePoint 2007/2010 systems.
  • Support the institution’s I.T. Security Pipeline Program / 2+2+2 under PASSHE.
  • Ensure and maintain security of servers on campus. Be involved in issues that may affect security of the network or servers. Perform patches following the university’s patching policies. Proactively detect security issues.
  • Provide primary support for Kofax document imaging solution. Coordinated and implemented migration from hosted Documentum to internal SharePoint solution.
  • Provide support for the university’s live radio stream, Landro video system, Keyscan door access controls, vulnerability scanning, document imaging, alumni email via Gmail, system status, and various other systems.
  • Be on call during extended hours, weekends, etc.
  • Familiarity with Emergency Alerting Systems (EAS).
  • Administrator for Picture Archiving & Communication Systems (PACS).


Misericordia University, Dallas PA                                                                                  Sept 2004 – Aug 2007

Student Senior Network Technician – Head Technician

  • Lead technician responsible for students’ computers, network, and Internet
  • Removed viruses, trojans, spyware, malware, etc.
  • Fix or replace computer parts as needed.
  • Repaired/replaced wall jacks, faceplates, etc. Ran data & coaxial lines.


Professional Certifications

  • VMware Certified Professional (VCP41)
  • Dell Online Self Dispatch (DOSD)


Misericordia University, Dallas, PA

  • BS in Computer Science with a minor in mathematics
  • 4.0 Grade Point Average (GPA) for classes within major, 3.88 Cumulative
  • Directed study in configuring Apache and MySQL servers for CS department

Penn State – Wilkes-Barre, Lehman, PA

  • 3.74 Cumulative GPA
  • Awarded Freshmen Math Award (2 Recipients)

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